Saint Nordic Custom Autoworks
TERMS &
CONDITIONS.
This is the master Terms & Conditions document for Saint Nordic LLC. It governs all services, sales, warranties, and policies. Customers acknowledge this document once. Per-job agreements are handled via the Service Authorization signed at each appointment.
Saint Nordic LLC · 7703 Central Ave NE, Spring Lake Park, MN 55432 · 763-260-1491
Agreement to Terms
By utilizing our services at Saint Nordic and/or paying your deposit or invoice, you hereby agree to be bound by these terms and conditions and accept all disclaimers and limitations of liability expressed herein.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Proper installation and proper use of all products must be followed for optimal safety and performance. Saint Nordic does not accept responsibility for improper use, alterations, or installation of any products or services. All products sold and manufactured by Saint Nordic are for off-road use only unless otherwise stated.
Saint Nordic reserves the right to refuse business or service for any reason at any time.
Saint Nordic is not responsible for misunderstandings resulting from a customer not fully reading the invoice, quote, or proposal. Payment will still be required for services outlined in those documents.
Once a deposit or invoice is paid, in part or in full, it is considered approval of the work, services, or product to be installed.
Acceptance of Proposals & Digital Signatures: Accepting, signing, approving, or indicating agreement to any proposal, estimate, or quote — whether in writing, electronically, verbally, or by payment — constitutes a binding agreement. Digital or electronic acceptance (including clicking "Accept" or "Approve" in any platform, responding via email or text, or making a payment) carries the same legal weight as a handwritten signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and applicable Minnesota state law.
Note to Customers
Per-job service details, vehicle authorization, and appointment-specific payment terms are handled in the Service Authorization signed at each appointment. This document governs all standing policies.
All installations come with a 1-year warranty on installation labor provided by Saint Nordic. This covers all physical connections made by Saint Nordic technicians. This warranty does not cover equipment or product.
"Installation" is defined as the action of installing a component into a vehicle, including all wiring connections made by Saint Nordic LLC and its representatives. It does not include equipment or product.
Warranty is valid for 1 year from the original installation date and does not reset when warranty service is performed.
Remote Start Exception: Compustar remote start installations carry a lifetime warranty on installation labor.
⚠️ Warranty Void Conditions
Warranty is immediately voided if: (1) invoices remain unpaid; (2) the vehicle is modified by a third party after service without prior written consent from Saint Nordic LLC. Any modification, repair, or replacement of Saint Nordic-installed components by anyone other than Saint Nordic voids all applicable warranty.
⚠️ Warranty Claim Requirements
All warranty claims must be reported to Saint Nordic in writing or by recorded statement within 14 days of failure or malfunction. Warranty repairs must be performed exclusively by Saint Nordic LLC. Saint Nordic will not be held liable for costs incurred by outside agencies — including dealerships — performing work on Saint Nordic-installed components without prior written consent.
All equipment — whether provided by the customer or by Saint Nordic — carries warranty by the manufacturer of that product only. Saint Nordic LLC does not provide a separate warranty on equipment.
It is at the sole discretion of Saint Nordic LLC to warranty products outside the equipment manufacturer's warranty process.
Charges may be incurred for replacement of faulty or failed components.
Saint Nordic will install customer-supplied products at the customer's request. However, Saint Nordic is not responsible for any issues caused by customer-supplied products.
This includes but is not limited to: CAN bus errors, check engine or warning lights, disabled safety features, ADAS malfunctions, poor fitment, moisture intrusion, electrical interference, voided manufacturer warranties, or any vehicle damage caused by the product itself.
This policy applies to ALL product types including headlights, taillights, ambient lighting, underglow, LED kits, and any other customer-supplied component.
Saint Nordic's labor warranty covers installation work only — not outcomes caused by the customer-supplied product.
Saint Nordic reserves the right to decline installation of any customer-supplied product believed to pose significant risk to the vehicle's electrical or safety systems.
Saint Nordic LLC is not responsible for any pre-existing conditions, defects, or issues with the customer's vehicle prior to service.
Customers are responsible for disclosing any known electrical issues, modifications, or prior damage before work begins.
Saint Nordic will document visible vehicle condition upon intake. Pre-existing damage will be noted before work begins.
Saint Nordic is not liable for issues uncovered during installation resulting from prior modifications, substandard wiring, or factory defects.
If pre-existing conditions are discovered that affect the scope or safety of the work, Saint Nordic will notify the customer before proceeding. Additional labor charges may apply.
Saint Nordic is not responsible for damage to personal items left in the vehicle during service.
Many modern vehicles are equipped with Advanced Driver Assistance Systems (ADAS). Certain installations may affect these systems.
Headlight replacement: Vehicles with ADAS cameras mounted in or near headlight assemblies require professional camera recalibration after headlight replacement. Recalibration is a separate billable service.
Saint Nordic is not responsible for ADAS malfunctions caused by customer-supplied products, aftermarket components, or pre-existing sensor misalignment.
Customers are advised to disclose all active ADAS features before any installation that may affect those systems.
Refunds are accepted for items that are new, unused, unopened, and in original packaging. All refunds are at the sole discretion of Saint Nordic LLC.
All refunds are subject to a 20% restocking fee.
No refunds for labor performed under any circumstances.
No refunds for special order parts, custom ordered products, modified products, or custom equipment.
All retainers and deposits are non-refundable.
Saint Nordic does not provide return shipping labels. Customers are responsible for return shipping costs.
Eligible refunds will be paid via check mailed to the customer's address within 30 days. Cash and card refunds are not available.
Definition of "Custom"
"Custom" is defined as equipment made, created, cut to fit, modified to fit, or done to order for specific customer applications. Custom items are not eligible for refund under any circumstances.
Saint Nordic utilizes UPS, Speedee Delivery, or USPS. A representative will confirm shipping details before any package is sent.
Order Processing: Typically 1–3 business days. Special-order or custom products may require additional time.
Delivery Timeframes: Standard U.S. shipping typically 3–7 business days after processing. Estimates are not guaranteed.
Address Confirmation: Required before shipment. If not received within 30 days, the order will be canceled and a 20% service charge withheld.
Shipping Protection: Optional but strongly recommended. Without it, Saint Nordic is not responsible for lost, damaged, or stolen items.
Incorrect Address: Customers are responsible for accurate shipping information. Saint Nordic is not liable for non-delivery due to incorrect addresses.
Damaged or Lost: Contact us within 7 days of the expected delivery date.
Any disputes will first be submitted to good-faith mediation in person at Saint Nordic Custom Autoworks, 7703 Central Ave NE, Spring Lake Park, MN 55432.
This agreement is governed by the laws of the State of Minnesota.
This agreement ends upon completion of services unless terminated early by either party. If terminated early, the customer is responsible for all work and costs incurred to that date.
By utilizing Saint Nordic's services, paying a deposit, or paying an invoice, you confirm that you have read, understood, and agree to all terms and conditions in this document. Saint Nordic LLC · Spring Lake Park, MN
